Industry Blog
5 ways to promote the value of a warranty to your customer
In the competitive landscape of the UK car dealership market, offering warranties for used cars isn't just a perk – it's a useful tool for building trust, increasing customer...
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Why dealers offer value-added products at the point-of-sale
The key to a successful car dealership lies in delivering exceptional value and service to customers whilst selling cars. This strategy might appear slightly odd at first glance, so...
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Used Car Buying: Motivations and Needs
Research published recently by the Motor Ombudsman involving 2,050 UK driving licence holders sought to understand why people buy used cars, where they are from and what they are looking for. ...
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Paint Protection: A natural add-on for all dealerships
Paint protection products offer a win-win solution for both customers and dealerships alike. For customers, they help preserve the appearance of a vehicle, reduce the cost of maintenance and...
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The UK Economic Outlook in Q2
The clocks have changed, and the weather is warming up (slowly), so what is the outlook for the coming months as we move into Q2?
Assessing the outlook, consumer confidence is a key, subjective...
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The Roadmap to the Agency Model: How far have we come?
The transition towards the agency model has been a topic of intense discussion and anticipation among franchise car dealers in the UK. This model, where manufacturers control pricing and...
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Loyalty and Satisfaction: The Untapped Potential of Minor Damage Repairs
A critical yet often overlooked aspect of the quest for customer loyalty lies in the management of part exchange valuations. Specifically, the impact of minor cosmetic damage on these valuations...
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The Impact of Depreciation on Used Car Dealers in the UK
The concept of depreciation has always been a core consideration for used car dealers. The gradual decrease in the value of vehicles from the moment they are first purchased significantly shapes the...
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Leveraging Data for Enhanced Performance
With an array of internal and external factors changing within the automotive market in the UK, car dealerships are finding themselves at a critical point in time. With the rise of digital...
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Rising Vehicle Thefts: How Can UK Drivers Protect Themselves
Vehicle theft is a pressing issue in the UK, with the Office of National Statistics reporting over 130,000 car thefts in 2022/23. This marks a 25% rise from the preceding year and the highest count...
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