Welcome to Help and Advice

Our help section is designed to answer your questions or put you in touch with the right team.

The sections below have been broken down into categories so that you can start looking for answers to your questions as quickly as possible.

This section offers answers to dealers and repairers frequently asked questions. If you are an agreement holder, support can be found by clicking here.

The straightforward way to claim.
Easy. Rapid. iClaim2.

If you already use iClaim, you’ll know how good it is. If you don’t, or you’re new to AutoProtect your timing is perfect.

We’ve just launched iClaim2* and it’s even easier to use and has greatly enhanced features. For more information and obtain logins. Please click HERE www.claimingiseasy.co.uk or complete the form below to receive the information by email.

*This particular iclaim is designed for our UK and Irish clients and their repairing garages. Our international customers already have access to the NEW system. Please click HERE for information on our international claims platforms.


By entering your details, you are giving your consent for AutoProtect to contact you in relation to our new iClaim 2 system. We may also contact you in future regarding updates to the system or other news we feel may be of interest. You will have the facility to unsubscribe at any time. Your details will not be shared with any third-party organisations.


What is your query about?

  • Customer agreement
  • Claims
  • Payment
  • New business
  • Feedback / Complaints
  • AutoProcess query