Welcome to Dealer Help and Advice

Our help section is designed to answer your questions or put you in touch with the right team.

The sections below have been broken down into categories so that you can start looking for answers to your questions as quickly as possible.

This section offers answers to dealers and repairers frequently asked questions. If you are an agreement holder, support can be found by clicking here.

Easy. Rapid. iClaim 2.
If you already use iClaim, you’ll know how good it is. If you don’t, or you’re new to AutoProtect, your timing is perfect. We’re well underway with iClaim 2 and it’s even easier to use with enhanced features. As the launch approaches we’ll be sending out info on the new system so to find out more, simply fill out the form below.


By entering your details, you are giving your consent for AutoProtect to contact you in relation to our new iClaim 2 system. We may also contact you in future regarding updates to the system or other news we feel may be of interest. You will have the facility to unsubscribe at any time. Your details will not be shared with any third-party organisations.


What is your query about?

  • Customer agreement
  • Claims
  • Payment
  • New business
  • Feedback / Complaints
  • AutoProcess query