Customer Protect

Customer Protect offer a range of straightforward guarantees, currently supplied to over 3,000 independent UK dealerships – who use them to offer breakdown protection to their customers.

Whether they own cars, motorcycles, commercial or recreational vehicles, we have a guarantee to protect them. All of our Customer Protect products can be adapted to meet your needs and theirs exactly.

We provide full claims administration and our user-friendly, web-based technology is easy to set up – and affords access, if you want it, to our entire product range.

In short, like all our products, Customer Protect guarantees to leave you free to focus on what you do best, sell vehicles. 

Most of your customers will be aware of the strain day-to-day usage places on their vehicles. This includes suffering a breakdown at the side of the road or simply just wanting to keep their vehicle in showroom condition.

While it’s impossible to guarantee that the car will never suffer from a breakdown, Customer Protect warranties can provide total vehicle protection designed to mitigate the costs associated with vehicle repairs large and small either of which can cause significant disruption to your customer’s plans as well as their pocket!

Since 2004, over 3000 dealers in the UK have chosen to provide Customer Protect warranties when selling a vehicle, knowing that we offer award-winning products created by a trusted brand.

Hundreds of thousands of drivers are protected – the owners of cars, caravans, motorcycles, motorhomes, trucks and vans.

With increases in insurance premiums and rising fuel costs, car ownership is becoming more and more expensive. Plus, with maintenance and repairs crucial to the preservation of performance and resale value, keeping mobile doesn’t come cheap. With a Customer Protect warranty, you can rest assured that your vehicle will be protected, potentially saving you hundreds – if not thousands – of pounds.


Customer Protect Car Warranty:

  • Bronze Plus - Listed parts covered, 3-48 month cover available, optional cover - turbo charger
  • Silver Plus - Extended parts covered, 3-48 month cover available, optional cover - turbo charger, four wheel  drive, air con', abs
  • Gold - All Mechanical and Electrical, 3 - 48 month cover available
  • Gold Plus - All Mechanical and Electrical,  including multi media packs, wear and tear, 3 - 36 month cover available
  • Platinum - All Mechanical and Electrical including in car entertainment, catalytic converters, multi media packs, wear and tear, 12 month Recovery and Day one car hire, 3 - 36 month cover available

Commercial Protect:

  • Vans, Trucks and Coaches, 3 - 36 month cover available
  • Level 1 - Listed parts covered
  • Level 2 - Extended parts covered
  • Level 3 - All Mechanical and Electrical

Motorhome Protect:

  • Silver - Listed parts covering ANY motorhome. 
  • Gold - covers both the base vehicle and habitation equipment for ALL electrical and mechanical components fitted as part of the manufacturer’s original specification, including water ingress and delamination. Available for up to 36 months for motorhomes up to 5 years old and 36,000 miles with a maximum claims limit up to the purchase price of the motorhome.

Bike Protect:

  • All Mechanical and Electrical cover, 3 - 48 month cover available
  • Various claims limits available

MOT Test Guarantee:

  • When your customer's vehicle fails an MOT test it covers the majority of major items on the VT30 (MOT test fail sheet) the cost of repairs, replacement parts, labour and VAT.
  • Various claims limits available.
  • Cover is available on an annual basis.

Customer Protect Assist:

  • Attended by the RAC.
  • Operate 24 hours a day, 7 days a week, 365 days a year.
  • Available for commercial vehicles, motorhomes and motorcycles.