Give positive feedback or make a complaint

What if I have a complaint?

We realise that things can go wrong and there may be occasions when you feel that we have not provided the service you expected. When this happens we want to hear about it so that we can try to put things right. If you have cause for complaint it is important you know we are committed to providing you with an exceptional level of service and customer care.

Please contact the Managing Director in writing at the following address:

AutoProtect Administration Ltd
Warwick House 
Roydon Road 
Harlow 
Essex CM19 5DY

Tel:    01279 456 500
Fax:   01279 456 510

Email: services@autoprotect.net

We expect that the majority of complaints will be quickly and satisfactorily resolved.

We would also really appreciate your positive feedback.