AutoProtect claims engineer, male, headset, office environment


AutoProtect Claims Management

All of our claims managers are qualified vehicle engineers or have worked within the parts and servicing departments of dealerships. So it is fair to say they understand your business and the pressures you are under. Backed up as they are by dedicated claims support administrators, it is also fair to say the service you get is exemplary – from the teams here at our UK Head Office and throughout our multi-lingual, pan-European network.

Service Benefits

We combine great efficiency with exceptional levels of service, delivered by a large number of small teams who present a genuine ‘human face’ to valued partners across Europe.

  • Manufacturer-approved claims management expertise.
  • Equipped to settle approved claims without fuss within 24 hours.
  • Purchasing power to keep prices down.
  • Access to a national repair network (all vehicle price-points handled).
  • Links with suppliers of better priced, fully guaranteed parts.
  • Experienced claims engineers deliver a high quality and unrivalled service

We manage warranty claims of course, and claims on a wide range of products such as GAP and SMART.

We also understand that our customers are your customers. So the service we provide is founded on FCA-endorsed TCF principles, and the relationships we build are strong, long-term and good for both our businesses.


Our Products

See how our full products add value for both you and your customers.

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