Cookies policy

What are cookies?

Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

AutoProtect is no different; we use cookies to help you browse our website more effectively but be assured we do not store personally identifiable information in our cookie data. We also use some carefully selected third party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled by default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser may reduce your ability to browse online with AutoProtect. We use cookies to process some of the FAQs and contact forms.

To learn about how to change the cookie settings for your browser please see our 'How do I opt-out of cookies' section.

AutoProtect Exchange cookies

On AutoProtect's Blog and Newspage (autoprotect.co.uk/engage/list and autoprotect.co.uk/news), we use social sharing buttons for services including, but not limited to, Twitter, LinkedIn and Facebook. These allow you to share website pages with your friends via those networks. Whilst you will be asked to login to use these services, this process is handled directly with the social network providers and their databases and servers; AutoProtect accepts no responsibility for any use of your personally identifiable information and/or any further use of cookies by those social network providers.

Our cookies policy

Google AdWords and Google Remarketing: We use the online advertising program Google AdWords and the Google Remarketing technology, both operated by the company Google Inc. ("Google"). For measuring conversion with Google AdWords, a conversion tracking cookie is placed when a user clicks on an AutoProtect advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdWords customer and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie, we see the total number of conversions and are able to review the performance of our Ads. 

  1. Allow the website to operate - To make sure that the website operates correctly and runs smoothly we use cookies which assign a session name to each visit, these cookies are removed on closing the browser. Cookies are also used to identify whether Adobe Flash is available or not for a visitor.

  2. Help us to understand website usage - To better understand how our website is used and improve its performance for you, we use Google Analytics cookies. Google Analytics is an analytical web service provided by Google, Inc. Cookies are used to collect information such as the time of day a visit occurred, which pages were visited, how long was spent on the site and to identify the point of origin and any search keywords used. This helps us to provide a better website experience and improve its performance.

  3. Google Analytics cookies include: 
    _utma | _utmb | _utmc |_utmv | _utmx | _utmxx | _utmz | _utmcw

  4. Facebook pixel: this is a 'web beacon', in this case a pixel used on the AutoProtect website, which functions in a similar way to a cookie. It is used to build up a 'Custom Audience' based on people who visit our website, so we can target more relevant and effective Facebook advertising campaigns. Please refer to Facebook for more information.
  5. LinkedIn Insight tag: a lightweight JavaScript snippet that drops a cookie on the web browser of a visitor whenever they visit our website. This will allow us to monitor our ads and conversions on our website. Find out more.
  6. Hot Jar cookie: this allows us to collect information about how users are navigating through and interacting with the content that's on our website. This information will help us improve users' web experience when navigating our website. Find out more.

How do I opt-out of cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

  1. Choose 'Tools'
  2. Click on 'Internet Options'
  3. Click the 'Privacy' tab
  4. Move the slider to choose your settings
  5. For more detailed privacy settings click on 'Advanced'

Opting out of cookies in Safari

  1. Choose 'Preferences' from Safari menu
  2. Select 'Privacy'
  3. Cookie settings are shown
  4. Choose your settings

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

  1. Click on the 'Tools' menu
  2. Select 'Settings'
  3. Scroll down and select 'Advanced'
  4. Under 'Privacy and Security' click 'Content Settings'
  5. Click 'Cookies' and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

  1. Click on 'Menu', then 'Options'
  2. Select 'Privacy and Security'
  3. Select 'History'
  4. In the drop-down menu next to 'Firefox will', choose 'Use custom settings for History'
  5. You can then check or un-check 'Accept cookies from websites'

Opting out of Flash Cookies

If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.