Below is a selection of testimonials supplied by customers using our products.
“I would strongly recommend AutoProtect and use again in the future” – April 2017
The appointment was brought forward due to a cancellation, the work was done quickly, efficiently and the chap was very helpful.
Mrs TG, Buckinghamshire.
“Polite staff” – April 2017
It was a very quick and effective removal of the scratch on my car.
Mrs SHG, Oxfordshire.
“Very polite and helpful” – April 2017
AutoProtect made it all very easy taking all the worry away. Perfect service all round.
Mrs SB, Kent.
“AutoProtect were extremely helpful” – April 2017
The person there went out of her way to email me some details promptly and the two faults were dealt with efficiently. They delivered when I needed them the most. I've already recommended AutoProtect.
Mr AVE, Suffolk.
“I dropped the car off at 9am and they had me back on the road by 11am. Just what I needed when the kids were off for the Easter half term!” – April 2017
Mr CMD, East Sussex.
“Overall, a pleasure to deal with” – April 2017
Far better service than expected from an insurance company. Fast and very efficient.
Mr BJ, Birmingham.
“AutoProtect are always really helpful and courteous!” – March 2017
I've already recommended to many friends!
Mr BM, Middlesex.
“AutoProtect were very understanding and supportive in explaining the claims process” – March 2017
Mr CP, Hertfordshire.
“The whole process was dealt with in an efficient, pleasant manner from beginning to end” – March 2017
Mrs BA, London.
“AutoProtect are always helpful and informative” – March 2017
Miss AN, Buckinghamshire.
“Easy to arrange” – March 2017
I used the app and was called back promptly to arrange details of the repair. It was easy to arrange, the repairer turned up right on time and finished in just over an hour. They came to my workplace so I wasn't inconvenienced.
Mr CC, Essex.
“Brilliant service and delighted I took out the cover!” – March 2017
Mr SB, Surrey.
“Great service!” – March 2017
Mr BC, Cambridgeshire.
“AutoProtect were very helpful and informative” – March 2017
They came across as professional and friendly and I’m very happy with the repair. The process was very efficient and communication was excellent at all stages of the claim.
Mr DH, Essex.
“Excellent, very friendly, nice lad very knowledgeable” – March 2017
Mr DE, Cambridgeshire.
“Very easy process. My claim was dealt with quickly & efficiently at the same time the tyre was being replaced. Fantastic!”
Mrs KD, Hertfordshire.
“Thank you AutoProtect!” – March 2017
It was brilliant - it was easy to arrange and got my car back on the road - not to mention it saved me a large bill I may have had to pay had I not had my car covered - thank you AutoProtect! I will be telling all my friends about it
Mr JK, Cambridgeshire.
“This is a genuine company that delivers” – March 2017
The claim process was explained clearly and everything went exactly as I was told it would. The payment came a week after repair. I have always bought additional warrantees with vehicles and only tried to claim once and the company wiggled out. My expectations were low but delivery was exceptional. My faith has been fully restored. This is genuine a company that actually delivers.
Mr DC, Derbyshire.
“I would thoroughly recommend AutoProtect” – March 2017
The sales team were informed and allowed me the time to consider the product proposed without being pushy. I would thoroughly recommend AutoProtect. They were very swift to confirm claim was part of the warranty purchased and liaised directly with the garage to expedite repair.
Mr WB, Hampshire.
“The staff at AutoProtect were very helpful and I have told my friends about the service” – March 2017
Mr RSH, Surrey.
“Great hassle free aftercare” – March 2017
I would recommend AutoProtect to anyone who wants great hassle free aftercare. I had a couple of problems with my car but they were sorted immediately.
Mr RM, Wigtownshire.
“Very help staff” – March 2017
AutoProtect have very helpful staff that explained the claims process clearly and were very patient with me. The time taken between when I submitted my claim and the final pay out was less than a month wait - very impressive!
Miss AN, Buckinghamshire.
“AutoProtect staff were very pleasant and help” – March 2017
My claim was handled quickly and I was kept informed all the way through. The staff at AutoProtect were very pleasant and helpful, and my wheel looks like new again.
Mrs JF, Norfolk.
“AutoProtect were very engaging and positive. Overall I received a great service” – March 2017
Mr KD, Surrey.
“Very friendly service and a concrete company” – March 2017
Mr AK, London.
“Professional attitude and really helpful” – February 2017
Mr RZ, Norfolk.
“Very quick response” – February 2017
AutoProtect were very professional and extremely helpful. Top notch product.
Mr RB, Northampton.
“Very precise and helpful" – February 2017
The advisors at AutoProtect were very professional and went the extra mile which you don’t get these days. Very precise and helpful, with excellent customer service. I have told all my friends and family what a great service I received.
Miss HM, Kent.
“Helpful from the start’ – February 2017
CLICK HERE to read the full review.
Mr SA, Hertfordshire.
“Good communication” – February 2017
Very good service and communication. You cannot beat AutoProtect on their service, they had a recovery track out to me within 40 minutes, quicker than all recovery trucks.
Mr JG, Hertfordshire.
“Easy, simple, no hidden cons” – February 2017
CLICK HERE to read the full review.
Mr JW, London.
“A very good product” – February 2017
Just sorry my three years are almost up!
Mrs RH, Cheltenham.
“Outstanding service!” – February 2017
I have recommended AutoProtect to all my friends and family.
Miss MC, Buckinghamshire.
“Great staff – so nice and helpful!’ – February 2017
Mrs JB, Kent.
“Professional, efficient, police, what more can one ask for?” – February 2017
A good value product which covers all of those scrapes from supermarket car parks. I was very impressed with the product and service behind it. It does what it says on the tin!
Mr PB, Kent.
“Fantastic service. Glad I have it!” – February 2017
CLICK HERE to read the full review.
Miss MM, Sterlingshire.
“AutoProtect were very helpful in assisting me with my claim” – February 2017
Mrs TF, Hampshire.
“Superb quality job” – February 2017
The service was great, the alloy wheel repair was really easy to organise and best of all a superb quality job that looks as good as new.
Mr JR, Essex.
“Payment was made within one week. Brilliant service!” – February 2017
Miss LM, Essex.
“Very quick, polite and professional” – February 017
Very impressed with how quickly my money was refunded as I had to get the problem fixed out of hours. I would highly recommend your services as it has saved me a small fortune.
Miss CJ, Hampshire.
“AutoProtect answered all my questions and told me the procedure” – January 2017
Mr DG, Northamptonshire.
“AutoProtect were helpful and accommodating” – January 2017
The service was quick and I got my car in time as well as getting the parts that I needed without any issues. I would strongly recommend AutoProtect for their good service.
Mr AM, Enfield.
“Very good service all round” – January 2017
I was very satisfied with the work carried out. I was also given a courtesy car at very short notice while work carried out. Very good service all round.
Mr RW, Aberdeenshire.
“Helpful and polite” – January 2017
AutoProtect provided a good response and were helpful and polite. My claim was mostly dealt with by the garage but it was good and rapid. I have been very happy on two occasions now.
Mr RH, Enfield.
"The product did what 'it said on the tin'" – January 2017
AutoProtect staff were always polite and progressed my claim every time I called, although I was often over promised on delivery times.
Mrs LH, York.
“AutoProtect were very friendly and informative. Could not fault!” – January 2017
Miss LE, Berkshire.
“Excellent service all round” – January 2017
CLICK HERE to read the full review.
Mr YMS, Scunthorpe.
“No fuss easy to arrange repair” – January 2017
James was very polite and did a sterling job. Just one phone call and the repair was arranged, great service. Efficient, easy service at your home.
Miss BS, Sutton Coldfield.
“No hassle at all” – January 2017
The guys were brilliant! Other services could learn so much from these guys.
Mr SB, London.
“Fantastic professional service at a time to suit me, perfect” – January 2017
CLICK HERE to read the full review.
Mr SH, Mid Glamorgan.
“Prompt and efficient” – January 2017
Even though we didn't phone personally, the BMW garage said AutoProtect was really good. We were repaid within a week. Thank you! Definitely worth having this insurance!
Mr DZ, Reading.
“Knowledgeable, quick and efficient” – January 2017
I had a dent with no paint chip and you cannot see it at all, a superb job! It is the second time I have used my insurance and I am delighted with the efficiency and sped of response. Good value and excellent customer service.
Mrs IH, Hertfordshire.
“Exceptional and fast resolution of issues” – January 2017
My car is now how it should be and the whole experience was A1 service. I will advise family and friends of this.
Mr BL, Leister.
“Very prompt and clear” – December 2016
AutoProtect made a good effort to address any queries made at once. They effectively addressed all issues raised. I received a commendable and reputable service. Autoprotect were proficient and delivered on their word.
Mr RM, Harrow.
“Couldn’t have had a better service!” – December 2016
Miss NT, London.
“Everything was handled with the upmost speed” – December 2016
Mr RG, Kent.
“Dedicated and professional technical staff” – December 2016
The advisor was very cheerful and informative and dedicated to doing a fantastic job. Great customer service, along with dedicated and professional technical staff.
Mrs KC, Hampshire.
“Claim was handled with professional conduct” – December 2016
It was very satisfying knowing that the claim was handled with professional conduct. I was kept informed at every step of the claim process. The advisor was professional and helpful. I am pleased to have chosen AutoProtect as my warranty cover.
Mr SF, Lanarkshire.
“Quick and helpful getting my problem sorted” – December 2016
Mr AH, Essex.
“The advisor was very helpful. Cannot fault anything.” – December 2016
Mr BF, East Sussex.
“Very helpful and pleasant manner” – December 2016
I could not fault the experience. The claim was dealt with in a very helpful and pleasant manner. I was pleased with the outcome.
Mr MM, Manchester.
“Quickly and expertly” – December 2016
I had a very pleasant conversation with a proper human being. Car has been repaired quickly and expertly. There is no trace of the damage. The experience went a long way towards mitigating the effect from the hit and run damage.
Mr FN, East Sussex.
“The staff were very helpful and knowledgeable. The product was very useful.” – December 2016
Mr JF, Essex.
“The warranty is worth its weight in gold” – December 2016
The claim processed was quick to use and the claim was paid very quickly. The warranty is worth its weight in gold and a good piece of mind.
Mr AP, Leicestershire.
“I experienced no problem with the claim. A very positive experience” – December 2016
Mr AS, West Sussex.
“A great service” - December 2016
I received a great service, from booking to completion. The staff also gave great advice throughout.
Mr PR, Surrey.
“The staff were very pleasant and helpful” – November 2016
I was initially concerned that I hadn't been contacted within the three day period but it was because I hadn't uploaded any pics (high gloss on paintwork wouldn't show the damage). Following this, it was a slick operation which couldn't have been better. I have no cause for concern in any aspect of the whole process.
Mr JS, Norfolk.
“Very efficient service and great product” – November 2016
AutoProtect were very efficient and helpful, making the whole process very easy. I'd recommend AutoProtect to family and friends due to this very efficient service and great product.
Miss JL, London.
“No trouble no hassle, very quick repairs” – November 2016
The staff at AutoProtect were polite and concerned about my issue. I would definitely recommend them and their product for peace of mind.
Mr PJ, Halifax.
“Staff were very helpful” – November 2016
Staff were very helpful throughout the process and I am satisfied with the overall service and happy that I received the pay-out.
Mr EG, Manchester.
“I can't find any fault in the administration team” – November 2016
CLICK HERE to read the full review.
Mr DM, Blackpool.
“Thank you for your service” – November 2016
Unfortunately these machines do occasionally breakdown but the peace of mind with AutoProtect is super.
Mr SB, County Tyrone.
“Friendly and quick help” – November 2016
Good parts cover and good quality.
Mr AS, Peterborough.
“Excellent service and product” – November 2016
AutoProtect were very helpful and were happy to work directly with the garage/dealer to make the process stress free! It was seamless and very professional and I have no reservations in recommending the product, company and service!
Mr RL, Eastbourne.
“AutoProtect claims team were very nice and helpful” – November 2016
I would have been lost without you.
Ms CG, Kilmarnock.
“Quick response” – November 2016
AutoProtect were very helpful and had a good knowledge of the policy. I had a quick response and the funds were issued promptly.
Mrs MC, Bristol.
“Nice and simple” – November 2016
I’m really happy with the speed of how AutoProtect dealt with my initial enquiry and how they explained everything. The whole service from start to finish was very good. I'm very pleased with the end product so would certainly recommend.
Mr SA, Norfolk.
“From start to finish, AutoProtect were very professional and prompt” – October 2016
AutoProtect were very attentive. They listened and booked me as urgent which I found to be excellent. There are no issues here as I got what I needed very effectively. From start to finish, AutoProtect were very professional and prompt. I have already mentioned this to a few people.
Mr MS, Slough.
“I had to call a few times with some questions and staff were always helpful no matter how silly the question may have seemed” – October 2016
Mr DS, East Sussex.
“Thank you AutoProtect for a great experience” – October 2016
The customer service received was excellent. I would endorse your service and professionalism in reviewing my claim. I could not fault the part replacement policy. As a first time purchaser and user of the service, I found it equal to or in one particular area better than main dealer warranty claims. The speed of resolution and quality of service was second to none. Thank you AutoProtect for a great experience.
Mr MW, West Sussex.
“AutoProtect were very helpful and polite answering all of my questions” – October 2016
Mr MR, Hampshire.
“Who wouldn’t have this cover?” – October 2016
AutoProtect are always on the ball and a Job done well done.
Mrs JL, Kent.
“I would recommend AutoProtect without hesitation” – October 2016
It was my first claim and AutoProtect put me at ease through the whole process. For a company that takes the stress away from the claim process, I would recommend AutoProtect without hesitation.
Mr MP, Surrey.
“It is amazing service” – October 2016
AutoProtect were very efficient, polite and extremely flexible with dates offered. It is amazing service to have your vehicle repaired at your convenience, at your own home and I was very impressed to be telephoned 24 hrs before by a very competent and professional technician. AutoProtect are leaders of an amazing product and service to put that puts a smile back on your face!
Mrs CB, Bristol.
“10 out of 10” – October 2016
My cambelt snapped and AutoProtect were very professional and sorted the repair out very quickly without any ifs and buts. From the time I called to having my car recovered, the service was hassle free and very smooth. If you’re looking for a warranty on your car, I would definitely 100% recommend AutoProtect. 10 out of 10!
Mr SJ, Middlesex.
“Fantastic customer service all the way” – October 2016
All members of staff at AutoProtect, from logging the claim to speaking with the engineers, were polite, helpful and nothing was too much trouble. I was very pleased the dealer supplied their cover with the vehicle. My claim was handled extremely quickly and I couldn’t have asked for better. The money was put into my account in a matter of days. I was dreading that I might never get paid out. How wrong was I? Fantastic customer service all the way. Highly recommend. Superb customer service and more importantly how quick the whole process was.
Mrs FM, London.
"I would like to thank you for the wonderful service" - October 2016
I would like to thank you for the wonderful service and action I received with my recent claim. Only this morning I listened to a radio conversation about the warranty industry, in particular in the used car segment, very negative remarks. Sadly, in your industry, there are roguse companies but I have the highest regard for your service and attention to detail, and the very speedy manner you dealt with my claim.
Mr DP, London.
“Great value for money” – September 2016
Staff were courteous and very helpful. Extremely professional with a good sense of humour.
Mr AS, Hertfordshire.
“I wouldn't hesitate to extend my warranty” – September 2016
Very easy to get help at AutoProtect and such a peace of mind knowing you’re in good hands. I wouldn't hesitate to extend my warranty and I have already recommended to family and friends!
Mr GT, Cambridgeshire.
“Great service and peace of mind” – September 2016
There was a little clarification needed as same reg as previous BMW but different policy. However, it was a great service - wish I'd had a chance to use it before. Big investment in the vehicle small investment for this great service.
Mrs LC, East Sussex.
“Credit where credit is due” – September 2016
I asked a general question regarding whether my vehicle would be covered for suspension issues and the advisor at AutoProtect was courteous and knowledgeable. Having used you on my previous vehicle with excellent service as well as my present vehicle, I believe "credit where credit is due".
Mr LS, South Yorkshire.
“Absolutely perfect service” – September 2016
Mr PW, Lanarkshire.
“Couldn't fault this fast, reliable service” – August 2016
Extremely satisfied with call centre staff. Polite, helpful and courteous. Great services from engineer in attendance. Good attention to detail and thorough. Great knowledge. Fabulous!
Mr KM, Surrey.
“I talk to family and friends raving about you” – August 2016
I felt very welcomed when I called and was impressed with the efficiency and communication.
Mrs JS, Brighton.
“Simple, well-handled process from start to finish” – August 2016
Really helpful staff who explained how the policy worked. Well worth considering given the small knocks, bumps and scratches that can occur.
Mr DD, Southampton.
“I could not have asked for more” – August 2016
Quick to respond and give authority to proceed. Very happy to recommend to others.
Mr JW, Swindon.
“Nothing was too much trouble and they were so helpful” – August 2016
Miss SE, St Albans.
“Extremely helpful; everything was dealt with efficiently and speedily” – August 2016
Mrs CS, London.
“Staff were knowledgeable and professional” – August 2016
The service was excellent and very straight forward.
Mr DS, Kent.
“I would definitely recommend AutoProtect” – August 2016
I spoke to a few members of staff that were more than helpful and personable and got a cheque within days.
Miss SB, Essex.
“Extremely helpful and efficient” – August 2016
Very polite people I dealt with and everything was dealt with efficiently.
Mr TB, Kent.
“Certainly delivers what it says on the label” – June 2016
AutoProtect did all they could to help. It is good to know that there is a genuine insurance cover that doesn't try to wriggle out of a genuine claim.
Mr DB, Solihull.
“Excellent customer service” – June 2016
The person who repaired my car had been friendly helpful and completed the work to a very high standard. Would not hesitate in recommending to others.
Mrs CC, Lanarkshire.
“Very happy” – June 2016
I wasn't sure what to expect I'd only had the car a few months after a head on collision in my old car and I was very anxious driving and was relieved to find out I was covered and it wasn't too severe. I think if the car had been off the road for a long time then I wouldn't have got back in this car again.
Ms VB, Mansfield.
“Very helpful” – June 2016
Very helpful and explained the process of dealing with a claim. Excellent from start of claim to reimbursement.
Mr AM, Stafford.
“AutoProtect you've restored my faith with the product you provide” – June 2016
I wasn't sure of the claiming procedure but the person on the other end of the phone made it sound so easy. I've purchased other policies from other companies and well let's just say when it comes time to claim the masses off paperwork it's unbelievable
But AutoProtect you've restored my faith with the product you provide and the ease at which you deal with it all. I was very satisfied one call and the problem was dealt with. I would definitely recommend and definitely purchase again next year when I change my car.
Mrs SV, Bolton.
“Great experience” – June 2016
Quick payment and clearance of my car problem, fab! Great service; very quick response and payment. I would definitely recommend. Great experience!
Miss GS, Kent.
“Sublime customer service!! - June 2016
Exceptionally rapid repair!! Exceptional company!! I have already recommended several friends and family members!!
Miss MC, Chesham.
“I'm happy I had GAP insurance with AutoProtect” – June 2016
Staff were extremely helpful all the way through the claim. I'm happy I had GAP insurance with AutoProtect. The claim was quick and successful. Very pleased with everything. Would definitely recommend.
Mr ND, Bilston.
“I would highly recommend AutoProtect to everyone” – May 2016
The staff member was very polite and very helpful, nothing was any problem. It all went very smoothly and took all worry away from myself. I was very satisfied with the service and it has made me feel secure in the knowledge that if I need your services again, that I will be confident in a great service.
Mr JN, County Antrim.
“The claim was processed quickly” – May 2016
The product covered an issue that I would not have considered as an issue at point of sale. The initial claim was processed quickly and without any issue.
Mr JC, Lanarkshire.
“The work was carried out quickly and satisfactorily” – May 2016
I found the process was made very clear with your staff’s help and guidance. Once I had clearance from AutoProtect, the work was able to be carried out quickly and satisfactorily.
Mrs GM, Derby.
“Two thumbs up” – May 2016
I couldn't believe how easy it was to arrange. It was so simple and hassle free with a quick and easy resolution. Two thumbs up! From my first and hopefully last experience/need, I will whole heartedly recommend to others and use myself again with future purchases.
Mr LD, Kent.
“Your staff were extremely helpful and provided excellent customer service” – May 2016
Miss MW, Worcestershire.
“Service was outstanding from start to finish.” – May 2016
Everyone involved in my claim was efficient and incredibly accommodating; appointments were at my convenience and super-fast! I have already been telling everyone about the amazing service. From the initial contact to make the appointment, to the outstanding workmanship of the gentleman who came to my home and fixed the damaged bodywork of my car on the drive! An amazing service that met all my needs. No hassle, no inconvenience and a first class repair that is completely invisible! It's as if it had never had any damage in the first place. Everyone went out of their way to accommodate my needs and everyone couldn't have been nicer. I have absolutely no hesitation in recommending your company and have given your Company fantastic reviews to all my colleagues at work and all my friends already. The best service I have ever experienced! Utterly painless! Job well done.
Mrs CM, Sidcup.
"It's nice to know I've got the cover and you deliver the service" - May 2016
AutoProtect arranged everything with the garage and my rear coil springs replace within two days. I am very impressed with the service as I had cover before with another company which took weeks to sort out. But with AutoProtect it was simple quick and the service very satisfying. The administration was brilliant; taking me through everything with excellent service. I'm impressed with the service you provide.
Mr MR, Warwickshire.
"The whole experience from contact to completion was carried out in a very professional manner" - May 2016
I would definitely recommend the product I purchased as it has proven to be excellent value for money and quality.
Mr PW, Worcestershire.
"Fuss free claim" - May 2016
The problem was quickly diagnosed and fixed. I would recommend AutoProtect as they were very helpful.
Mr MK, Lanarkshire.
“I've never had AutoProtect before but will always have it in the future” – May 2016
Really helpful and professional. Logged my claim quickly and efficiently. Told me who would be calling me back and in what time frame and that's exactly what happened. Perfect. Really excellent service - can't fault it. I came home with a perfect bumper - no sign of the scuff that was there previously.
Mrs SG, Kent.
“AutoProtect were very understanding and helpful” – March 2016
I’m going to put my Audi on it and my son’s van.
Mr PW, Gloucester.
“Really smooth easy repair on my part” – March 2016
My SMART repairer was very enthusiastic and genuinely enjoyed what he was doing. Really smooth easy repair on my part, was a horrible cold rainy day for the repair guy but he kept smiling bless him.
Mr PP, Northamptonshire.
“I would definitely recommend AutoProtect” – March 2016
Really great service and quality repair. Guy that came was really friendly! Can't fault it, made the repair really straightforward.
Mr SE, Essex.
“Very pleasant to deal with” – March 2016
Very refreshing to have a company that is very pleasant to deal with, very efficient and the technician arrived exactly the time he had promised. Unfortunately such good customer service is very rare nowadays.
Mrs TB, Suffolk.
“The whole experience with AutoProtect was great” – March 2016
From the start of the process AutoProtect informed me of what was required and happening. The warranty provided financial help for the expensive issue. It would sometimes take a long time to get through to claims team but the whole experience with AutoProtect was great and would definitely use in future and recommend.
Mr DP, Berkshire.
“First class service throughout” – March 2016
The staff very quickly and efficiently located the problem and made suggestions to resolve it.
Mrs HP, Powys.
“AutoProtect were very helpful and provided an excellent service” – March 2016
The product was easy to use and there was no difficulty with making the claim.
Mr TI, Gloucestershire.
“Worth its weight in gold” – March 2016
AutoProtect were very professional. Loved the phone calls, particularly those after I had got back home. Great service.
Mrs SW, Hertfordshire.
“I would always buy AutoProtect now!” – March 2016
Extremely helpful and quick response. Excellent job. I would always buy AutoProtect now! So worthwhile I have already used three times in a year!
Miss AS, Surrey.
“They really were a godsend” – February 2016
From the get-go, the staff were very helpful and efficient. In a stressful situation, they really were a godsend. Thank you. The whole process was quick & easy, and stress-free (unlike with my insurance company!) Again, I was just thankful for how quickly everything was processed. And when I was told I could expect a cheque in so many days, it actually happened. Nothing worse than false promises being made which I've come to expect from insurers. This was not the case with AutoProtect and I'm very grateful for the service. I have recommended it to family and I would like to take out a GAP/RTI policy on my new car.
Miss VL, Cambridgeshire.
“I have used AutoProtect a few times and they have always delivered” – February 2016
Mr JR, Essex.
“Money well spent – February 2016
Little accidents do happen and the SMART insurance is there to cushion the blow and turn a bad day into could have been worse and then it's just gone.
Mrs JE, Wiltshire.
“Fast payment, no quibble” – February 2016
Far better than any of the other car warranties I've had before. I have already recommended to a friend.
Mr GP, Essex.
“Very helpful, quick and simple to make the claim” – February 2016
My car looks good and it is worth taking out the AutoProtect policy to make sure that it stays that way!
Mrs KB, Kent.
“Everything was handled efficiently and politely” – February 2016
Mr SH, London.
“No ifs or buts, problem acknowledged and dealt with” – January 2016
The staff member I spoke to understood my problem straight away and referred me to my nearest Halford's Autocentre. She was professional and a credit to your company.
Mr CW, Essex.
“A shining example” – January 2016
Polite, friendly, very helpful, understanding and efficient - a 'shining' example. Applied professionally and beautifully by a friendly and professional technician. A polished and professional service.
Mr SA, London.
“I’ve already recommended AutoProtect” – January 2016
The guy that came very prompt and did a fantastic job.
Mrs SF, Surrey.
“Start to finish was first class” – January 2016
The wife called and very happy at how helpful the staff were and how easy it was to get the tyre sorted. Start to finish was first class ... And it's good to know that the wife could sort this if needed to and on her own in the car. So glad we took this product out as has paid for itself already.
Mr MS, Marlow.
“I'm so pleased I opted for this warranty package” – January 2016
Staff were both helpful and courteous. The warranty package is very comprehensive and admin staff make the claim process simple. I'm so pleased I opted for this warranty package when I purchased my car. I would recommend AutoProtect to any of my friends or family when they purchase their next car.
Miss LL, Norfolk.
“It lives up to its promises, what more could you ask!” – January 2016
I didn't need to call at all the garage dealt directly with AutoProtect and they had only positive things to say. I was surprised that the claim was dealt with without any fuss. I'm generally sceptical of these products as there are so many reports of them not paying out but this was first class. The claim was handled very quickly and without any hassle. It lives up to its promises, what more could you ask!
Mr SE, Hampshire.
“Friendly and helpful staff making for a smooth and easy process” – January 2016
I would definitely recommend as it’s worth investing in the policy for peace of mind.
Mr HS, Staffordshire.
“I've used AutoProtect for a few years now” – January 2016
And I have just renewed for another year and also taken out a policy for our second car. Much better than the other companies and I'm speaking from experience.
Mr GP, Essex.
“It was a very efficient and speedy service” – January 2016
The staff were polite, courteous and efficient. The repair was flawless! I have already recommended the service!
Mr LW, Norfolk.
"Impressed" - December 2015
It is at times like this when you realise that the cost of a warranty is money well spent and I would like to thank you and let you know how much I appreciated the way you handled this claim. I was just delighted to recieve a cheque for the settlement within a week!
Mr PE, Nottingham.
“Organised, simple process & no quibbles” – December 2015
Mr MM, Suffolk.
“Couldn't ask for more from the protection I have” – December 2015
Very happy, quick efficient and precise.
Mr AS, Essex.
“Easy as pie from start to satisfying finish” – December 2015
Very polite, talkative and informative as to process and timescales. Very easy to use and well guided through simple process.
Mr KC, Kent.
“Very helpful could not ask for more than that” – December 2015
Mr MH, County Down.
“I cannot find fault with any service that was provided” – December 2015
I had to change my appointment date and there was no problem. The staff from both the telephone centre and the repair centre were the epitome of excellent service. I would definitely recommend as I cannot find fault with any service that was provided.
Mr MP, Northumberland.
“Hassle free claim....super-fast payment” – December 2015
Really friendly, helpful and dealt with matters efficiently. Does exactly what it supposed to do...can't say fairer than that! Worth every penny! Hassle free claim....super-fast payment....what more could you ask for !!
Mr MC, Essex.
“I'm not only thrilled with the quick response but also with the expertise of the technician” – December 2015
Mrs TW, Ludlow.
“Polite and knowledgeable” – November 2015
Very quick to answer the phone; polite and knowledgeable. I would definitely recommend without hesitation.
Mr JH, Kent.
“Very friendly and helpful staff” – November 2015
I was pleased with the overall experience as AutoProtect resolved my tyre problem within 2 days. Would definitely use AutoProtect again and would recommend to friends and family.
Mr AS, Essex.
“Totally stress free procedure” – November 2015
The AutoProtect representative advised me of exactly what to do when I realised my car had developed a fault. My claim was dealt with promptly and I only had to make one phone call to AutoProtect who then handled the rest with the repair garage. Very satisfied. Totally stress free procedure.
The hardest part was choosing which garage I wanted to use. Excellent service experienced.
Mr OO, London.
“Easy as 123” – November 2015
AutoProtect informed me straightaway that my claim was valid! Very fast. Very satisfied.
Mr AB, Peterborough.
“Brilliant service” – November 2015
My car looked like new. Can’t wait to recommend.
Mr TW, Kent.
“I felt reassured that there would be no problems” – November 2015
The call operator explained the process thoroughly and told me what if need to do. Polite and informative staff.
Ms MP, Devon
“Will always recommend you” – November 2015
Very good service – 10 out of 10. Nothing was too much.
Mr RW, West Sussex.
“AutoProtect have been there for me” – November 2015
Within 5 minutes I was advised how to proceed with the repair and had it confirmed the warranty would pick up the cost. When buying a used car you’re always apprehensive. I'm also unfortunately sceptical of companies who offer warranties on used cars and I often expect it to not be worth the paper they're printed on. Thankfully, AutoProtect have been there for me and done what they said they would, restoring my faith in these types of policies.
Mr AK, Coventry.
“Stress and hassle free” – November 2015
The whole experience has been stress and hassle free. I could not be happier with the level service I have received.
Mr AM, Ayrshire.
“A courteous and efficient experience” – November 2015
The person I spoke to was polite courteous and professional in his work; a credit to your company. They look like new wheels when the job was completed. It was a courteous and efficient experience. It's not often you feel so fully satisfied with the whole process from start to finish!
Mr IM, Kent.
“Clear and helpful” – October 2015
AutoProtect explained all that was being done in a very clear and helpful way. Being able to carry out any work needed, at a time and place to suit is very helpful.
Mr MS, South Glamorgan.
“My warranty with AutoProtect took care of all my worries” – October 2015
The call advisors understood the problem and gave suggestions on next steps. I was very happy with the service provided by AutoProtect. I have already suggested AutoProtect to my friends and have explained the issue and how my warranty with AutoProtect took care of all my worries.
Mr RM, Leamington Spa.
“One less thing to worry about” – October 2015
Very clear instructions and efficient. Efficient and surprised how quickly payment was made. The policy give me peace of mind with my car and one less thing to worry about!
Mr ST, Mansfield.
“A car enthusiasts dream!” – October 2015
Spot on and perfect excellent and well recommended service a £500 bumper repair turned out to be repaired and you wouldn't even know for no cost to me at all! A car enthusiast dream!!!
Mr JH, Kent.
“It made my life less stressful” – October 2015
The communication went very well. The staff were very supportive. Thanks to Ben a member of your staff who guided me through the whole process. I’m very happy as you fully met my expectations. You never know when car breaks down. So I am happy I paid extra. It made my life less stressful.
Mrs DF, London.
“I’ve already recommended AutoProtect to family and a friend” – October 2015
The lady was calm she listened to me and advised me of my options. I’ve already recommended AutoProtect to family and a friend.
Ms SA, Middlesex.
“Everything was sorted so quickly” – October 2015
Very professional staff and very helpful. Everything was sorted so quickly. Well recommended. Very professional service and the product gives me peace of mind
Mr DP, Hailsham.
“This is a massive thank you to AutoProtect” – October 2015
Having had our Freelander for almost a year and a half with no problems whatsoever, we noticed a noise from the rear. The garage reported the rear wheel bearing which was put through to AutoProtect and was sorted once we’d provided the service history.
After that repair a week or two later the car broke down. Following the same procedure, the air map sensor was repaired. Unfortunately again the car developed a noise from the rear, the results being rear diff failure. Again this was repaired through AutoProtect.
If it was not for this warranty, this would have caused huge financial difficulties so we cannot thank you enough at AutoProtect in regards to this warranty.
Thank you so much.
Miss LR, Newcastle Upon Tyne.
“Thank you” – September 2015
Repairman was brilliant, good communication and a top job. Thanks.
Mr PG, Cheshire.
“I'm so glad I chose AutoProtect.” – September 2015
Very friendly people who told me a lot of information about my policy, thank you. I'm so glad I chose AutoProtect. I've already recommended you to my friends.
Mrs MK, Kent.
“The stress was instantly removed from me.” – September 2015
Just when I thought that all was lost BMW came to my rescue. The stress was instantly removed from me. I was given a good hire car whilst my car was being repaired and hardly feel I have had a problem. Leave your worries behind with this cover.
Mr MD, London.
“Helpful.” – September 2015
Really good telephone manner.
Mrs RL, Kent.
“Staff extremely helpful” – September 2015
Very happy. Had a quite complicated case but staff always helpful. Great product, I recommend to everyone.
Mr TP, Wiltshire.
“Brilliant, professional, jolly and effective.” – September 2015
Brilliant speed efficiency. I even didn’t have the car and had to cancel at last minute, appointment rearranged and happy. A pleasant Mike did the scratches and another Mike did the dents awesome! Wouldn’t hesitate for a moment to recommend AutoProtect!
Mrs JL, Kent.
“Already recommended to 3 other car owners.” – September 2015
Extremely polite. Cannot tell where the damage was. Excellent piece of work. Efficient, effective , timely and polite. Already recommended to 3 other car owners.
Mr VO, Hertfordshire.
“Very easy to deal with both product and service.” – September 2015
Very keen to get me back on the road. Very easy to deal with both product and service. There are other brands out there but I’m very pleased with my choice and dealer so far thanks.
Mr NG, Isle of Wight.
“Great knowledge and experience.” – September 2015
The guy was really helpful and had real knowledge to help reassure me before the repair was completed in my drive way. Looks good as new. I’ve already spoke to two people regarding the great repair carried out.
Mr MC, Cambridgeshire.
“Great service both with the customer and the car.” – September 2015
Called the day before to check location and time, arrived on time very professional. Flexible on booking me in called within 48hrs of claim being made as promised. Great service both with the customer and the car. I wouldn't buy a car without it now!
Mr JR, Cheshire.
“Overall amazing and quick” – September 2015
It was seriously fast and very good customer service. Except a little communications error where I had to send the mail twice. But overall amazing and quick! I would definitely recommend AutoProtect.
Mr MJ, Middlesex.
“Very helpful” – September 2015
Agent was very helpful and seemed to know what he was doing and what I needed!
Miss CJ, Hampshire.
"Thank you" - August 2015
"May I say thank you for the courtesy and efficient way your staff handled my claim. Contrary to the various comments on the 'web' which go against my recent experience."
Mr LC, Kent.
“Very good!” – July 2015
I got the time and date I wanted with no problems. Looks very good. He was spot on time, done a very good job, looked like he enjoyed his job.
Mrs DS, Ipswich.
“Customer service was first class.” – July 2015
I spoke to David and he helped me out by getting me appointment as soon as he could. They discovered the problem and it was rectified before the end of the day enabling me to still be mobile. Customer service was first class.
Mr DG, Tyne and Wear.
“Excellent service” – July 2015
Staff member was helpful & knowledgeable. Technician was courteous - and delivered an excellent service & high quality of workmanship.
Mrs JK, Colchester.
“Very polite and helpful.” – July 2015
Repairs were completed in timely manner and to a high standard. I have already recommended AutoProtect to friends.
Mr KC, Sidcup.
Easy to claim and very supportive! - July 2015
Very quick to respond and to support. Proper protection. Excellent service. I have already recommended AutoProtect.
Mr DT, West Sussex.
"Friendly and efficient service.” – July 2015
I would definitely recommend.
Mr JH, County Tyrone.
"I would definitely recommend the excellent service." - July 2015
Excellent help. Cheque didn't arrive but not your fault. It was quickly resolved by helpful staff.
Mr JW, Swansea.
“I couldn't have been more pleased with the levels of customer service, they were outstanding and a credit to your service!!” – July 2015
Having purchased a number of cars over the years for both myself & my wife and dealt with a few warranty providers, I can safely say that I have never had such a pain free efficient service as I received.
Mr AM, Eastbourne.
“I was kept informed during the whole process.” – June 2015
This is the first time I have ever used a car warranty and will be renewing my policy on return from my off shore work. I would definitely recommend AutoProtect.
Mr NA, Kilmarnock.
“All the staff seemed helpful and very friendly.” – June 2015
I have used my SMART policy for minor scratches and it's great. It keeps my vehicle looking like new and I would not be without the product when buying another car
Mr SC, Kings Lynn.
“Very professional and informative on the phone” – June 2015
Mr CSR, Northamptonshire.
“The job was carried out with professionalism and expertly completed.” – June 2015
Mr GG, Gwent.
“Efficient and courteous service” – June 2015
All work, the scratches and chips to my bonnet have disappeared.
Mr MK, Cambridge.
“I've told everyone I have it!” – June 2015
The staff are as always attentive, informative and that they know me and know my car... I couldn't be happier. My car is fixed and running like a dream again and it was all covered!
Mrs PQD, County Antrim.
“Would highly recommend” – June 2015
Great service and friendly. Everything was faultless from the first call to the repair.
Mr GF, Oxfordshire.
“You are a fool not to have this on your car!” – May 2015
Fantastic, really professional experience and top class work. This is a fantastic policy worth every penny, you are a fool not to have this on your car!
Mr MI, London.
“The man that came out was incredibly friendly and helpful.” – May 2015
Dr ZS, Hertfordshire.
“Has paid for itself” – May 2015
Really nice chap, and very professional. It's been a godsend for me and has paid for itself!
Mr SM, Merseyside.
“Great job” – May 2015
Staff were friendly and helpful. I have both the alloy protection and chip repair cover. The no quibble customer service means that I always have peace of mind. The service was excellent, work carried out to a very high standard and timely arrival of the engineer from Flying Colours who performed the work efficiently. I would definitely recommend the products and will continue to take them out for all cars I purchase.
Mr JB, Tyne and Wear.
“Gives peace of mind” – May 2015
Handled my problem very well. Good product. Very happy with service of admin team and technicians who carried the repair to our dent and paintwork. Gives peace of mind.
Mrs JP, Essex.
“Can't speak highly enough of the whole process.” April 2015
Extremely satisfied particularly as the process was not straightforward. Having reported my claim, my car was then hit whilst stationary & ended up in for major repair (with much stress) for several months. Auto Protect stood by my original claim & waited for me to get my car back before organising my alloy repair at a much later date. Very relieved!!
The repair was fabulous and I wrote a testimonial for the guys that did it. We pulled up outside my house at the same time and I got out to show him the alloys but on walking round my car discovered some damage on the back that must have happened in a car park that morning. You can imagine my dismay! However, nothing seems a problem for AutoProtect! I called it in straightaway, authorisation was given and the guy dealt with the bodywork repair at the same time. Fantastic service and saved me a lot of time and stress.
I have recommended people and will continue to do so. Money well spent, particularly if like me you love your car and like to keep it in good condition.
Mrs CM, Surrey.
“Most helpful and good attention to detail.” April 2015
Phone was answered within three rings, minimal questions asked on occurrence of damage, more sincere than interrogating. Great quick service, service was carried out within a day. I would strongly recommend, a great service peace of mind and well fitted to today's fast and furious Motorists.
Mr MD, Kent.
"I will recommend you to friends and family." April 2015
Your warranty service has been to a very good, high standard.
Mr AM, Leeds.
“Very good warranty.” April 2015
I purchased this when I brought my car. The clutch had a defect and I'm so happy the warranty paid for the repairs.
Mr AK, Buckinghamshire.
“All worked perfectly.” April 2015
Very polite and extremely efficient. Really first class craftsman.
Mr KS, Hertfordshire.
“Easy to arrange repair.” April 2015
He was very friendly and carried out a first class job. Excellent product. Highly recommended.
Mr RH, London.
“Very professional and helpful throughout the claim.” April 2015
The administration was good and was not kept waiting as usual claim companies. Only thing was it took longer than 10 days for my money to come through due to a confusion in the matter. Everything went well and clear. Well organised.
Mr AC, Avon.
“I’m happy with the service.” April 2015
All in all our vehicle was in and out the garage within a week.
Mrs LC, Tyne and Wear.
“Professional, on time and efficient.” April 2015
I wouldn't lease a car without the cover now!
Mr CP, Surrey.
"Great service, staff were very helpful.” March 2015
No problems with the administration which was easy and quick. I would definitely recommend as I’m very happy with all aspects of the service from start to finish, well done!
Mrs HA, Lanarkshire.
“Friendly and accommodating.” March 2015
The man who came was very polite and did a very good job. Excellent repair. Great value for money.
Dr EH, Suffolk.